Refund & Returns Policy

Refunds and Returns Policy for THE TRAVELLING REALTOR

Effective Date: April 2nd, 2024

Welcome to InvestorFocusedRealtor.com. At THE TRAVELLING REALTOR, we aim to provide our customers with high-quality e-books and PDFs to aid in real estate investment and planning. We understand that there may be instances where you need to request a return or refund. Our policy below outlines the conditions under which returns and refunds are processed, ensuring clarity and fairness to all our customers.

Digital Product Policy: As we sell digital products (e-books and PDFs), which are instantly downloadable and viewable, we typically do not offer refunds once a purchase has been made. This is due to the nature of digital products, which cannot be physically returned.

Exceptions for Refunds: However, we are committed to customer satisfaction and understand that exceptions may arise. We may offer a refund in the following situations:

  • If you experience technical difficulties accessing or downloading the product and our team cannot resolve the issue.
  • If the product is significantly different from its description or has substantial deficiencies.

Process for Requesting a Refund:

  1. Contact Us: To request a refund, please contact our customer support team within 14 days of your purchase at investorfocusedrealtor@gmail.com. Include your order number, the email address used for purchase, and the reason for requesting a refund.
  2. Evaluation: Our team will evaluate your request, which may include asking for additional information or evidence of the issue (e.g., screenshots of technical problems).
  3. Resolution: If your refund request meets our criteria, we will process the refund to your original payment method within 7 business days.

Fees and Costs: There are no fees for processing a refund. The full amount of the purchase will be refunded to you, excluding any transaction fees charged by third-party payment processors, which are non-refundable.

Customer Support: For any questions or concerns regarding your purchase, accessing your digital products, or our refunds and returns policy, please contact us at:

Final Notes:

  • We reserve the right to modify this refunds and returns policy at any time, so please review it frequently.
  • By purchasing our digital products, you agree to this refunds and returns policy.
  • Your satisfaction is important to us. If you have any feedback or suggestions, please don’t hesitate to reach out.

Thank you for choosing THE TRAVELLING REALTOR for your real estate investment learning resources.